The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 50 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Entertainment
Spa & wellness centre
Steam room
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Upper Ground,
London,
United Kingdom,
SE1 9PD,
Greater London
Map view
street view
20 Upper Ground,
London,
United Kingdom,
SE1 9PD,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.1
km
Museum
The British Museum
2.5
km
Castle
Tower of London
2.1
km
Harbour
Tower Bridge
2.2
km
Market
Borough Market
1.4
km
Square
Trafalgar Square
1.6
km
Museum
National Gallery
1.8
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.4
km
Garden
Buckingham Palace
2.6
km
Gallery
Tate Modern
610 m
Church
Westminster Abbey
2.0
km
Church
St Paul's Cathedral
1.2
km
Opera House
Covent Garden
2.0
km
Park
Sky Garden
2.0
km
Palace
St James's Park
2.1
km
Clive Steps
Churchill War Rooms
2.2
km
Bridge
London Bridge
1.7
km
Aquarium
SEA LIFE Centre London Aquarium
1.3
km
Square
Piccadilly Circus
2.3
km
Public Building
Houses of Parliament
1.8
km
Museum
Museum of London
1.6
km
32 London Bridge St
The View from The Shard
1.5
km
The Shard 32 London Bridge Street
The Shard
1.6
km
Church
Westminster
2.1
km
Museum
Imperial War Museums
1.7
km
Monument
Monument to the Great Fire of London
1.8
km
Theatre
Shakespeare's Globe
720 m
Gallery
National Portrait Gallery
1.9
km
Museum
London Transport Museum
1.5
km
Nearby
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.1
km
Gallery
Tate Modern
610 m
Church
St Paul's Cathedral
1.2
km
Lambeth Bridge to Blackfriars Bridge south to St George's Circus
South Bank
880 m
LondonEngland
Thames River
1.2
km
Theatre
Shakespeare's Globe
720 m
Restaurants
OXO Tower Restaurant
210 m
Oxo Tower Wharf Barge House Street South Bank
Sea Containers Restaurant
180 m
20 Upper Ground
12th Knot
130 m
20 Upper Ground Mondrian London
Art Yard Bar & Kitchen
130 m
2 Blackfriars Road Bankside Hotel
Fountain and Ink
170 m
52 - 54 Stamford Street
The Wharf
260 m
56 Upper Ground
Design Cafe Absolute Taste
220 m
Ground Floor North Dome
The Mulberry Bush
280 m
89 Upper Ground
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
great view
friendly staff
pricey
no specific dining options
8.6/10
Great
Rooms
9.1
Location
9.8
Service
8.9
Dining
7.5
Guest reviews
8.6/10
based on 20 reviews
8.8
8.8/10 based on 8761 reviews
Janet
United Kingdom,
May
2024
8.6/10
The hotel offers stunning views of Tower Bridge from the east-facing rooms with comfortable beds. The location, right on the Southbank, is ideal for exploring major London sights. The dining is included with refined dishes, and the facilities are top-notch.
Rooms
9.0
I loved the easterly views towards Tower Bridge from my clean and comfortable room with a great view.
Service
7.0
The service was decent, but there is room for improvement to match the overall experience.
Location
10.0
The hotel's location right on the Southbank was perfect for my London adventures.
Dining
8.0
The dining experience with included refined dishes was delightful, adding to the overall charm of the stay.
Facilities
9.0
The hotel's facilities were excellent, offering everything needed for a comfortable and enjoyable stay.
Peter
United Kingdom,
May
2024
9.0/10
I was thrilled with my stay at this hotel! However, the price might be a bit on the higher side for some.
Rooms
9.0
The room was fabulous with celebratory champagne and a delightful welcome plate of chocolates. The view over the Thames was just breathtaking.
Service
9.0
The service here was top-notch, from the friendly reception desk to the attentive room service and housekeeping. They even welcomed me with a refreshing drink!
Location
10.0
The hotel's location right on the Southbank is unbeatable, offering a beautiful view over the river. It’s truly convenient for exploring everything in London.
Dining
8.0
The dining experience included many delicious local products, which added a lovely touch to my stay.
Facilities
9.0
The hotel's facilities were perfect for my needs, providing everything I required for a comfortable and enjoyable stay.
great view
pricey
Joan
United Kingdom,
April
2024
8.8/10
The hotel is perfectly situated right on the Thames, offering easterly views towards Tower Bridge. The rooms boast comfortable beds and a great view, but the dining options are a bit limited. However, the service is top-notch, and the location is ideal for exploring everything we had planned to do.
Rooms
9.0
The rooms with a view over the Thames were comfortable with great views.
Service
9.0
The service, particularly at the reception desk, was exceptional.
Location
10.0
The hotel is situated right on the Southbank, near everything we had planned to do.
Dining
7.0
The dining options included in the rate were satisfactory but lacked variety.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay.
Great location
Limited dining options
Robert
United States,
April
2024
9.6/10
I had an amazing stay at this hotel! The rooms were beautifully appointed with a lovely patio and views over the Thames. The service was impeccable, and the location was perfect for exploring all the main attractions in London. The dining experience was delightful, and the facilities were top-notch.
Rooms
10.0
I loved the rooms with a patio and celebratory champagne plus a welcome plate of chocolates. The easterly views towards Tower Bridge were breathtaking.
Service
9.0
The service was outstanding, from the reception desk to room service, everything was taken care of promptly and with a smile!
Location
10.0
The hotel is situated right on the Southbank, near everything we had planned to do. The 12th knot cocktail bar was a real treat with its stunning views of the river.
Dining
9.0
The dining experience was fantastic with the option to choose from a fruit buffet. It was included in the rate and added to the overall enjoyment of my stay.
Facilities
10.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
scenic views
high price
Billy
United Kingdom,
March
2024
9.2/10
This hotel exceeded our expectations with its delightful rooms featuring celebratory champagne, welcome plate of chocolates, and stunning views over the Thames. The service was impeccable, and the location was unbeatable for exploring London's main attractions. Dining options were a bit limited, but the facilities were top-notch.
Rooms
10.0
The rooms were exquisite with celebratory champagne, chocolates, and breathtaking views over the Thames.
Service
9.0
The service was exceptional, from the reception desk to room service and housekeeping.
Location
10.0
The hotel is perfectly situated right on the Thames, offering easy access to all the main London attractions.
Dining
8.0
The dining experience was good, although with no option to choose, the included French bread was a nice touch.
Facilities
9.0
The facilities were impressive, enhancing the overall stay experience.
Great view
Limited dining options
Lee
United Kingdom,
February
2024
8.8/10
The hotel offers a delightful stay with celebratory champagne and a welcome plate of chocolates. The rooms boast a great view, a Patio, and easterly views towards Tower Bridge, making it a scenic retreat. The service is top-notch, from the reception desk attentiveness to room service and welcome drink. The location is unbeatable, situated right on the Southbank with easy access to London's main attractions. The dining experience includes nachos and is included in the rate, adding a touch of convenience. The facilities enhance the stay with well-maintained amenities.
Rooms
9.0
The rooms are beautifully appointed with stunning views and thoughtful amenities.
Service
9.0
The service was exceptional, from the warm reception to attentive room service.
Location
10.0
The hotel's location on the Southbank offers a prime spot to explore London's attractions.
Dining
7.0
The dining experience, including nachos, is a nice inclusion in the rate but lacks variety.
Facilities
9.0
The facilities are well-maintained, offering guests a comfortable and enjoyable stay.
Humphrey
United Kingdom,
January
2024
9.0/10
The hotel offers stunning views towards Tower Bridge from rooms adorned with celebratory champagne and a delightful welcome plate of chocolates. The beds are incredibly comfortable, and the Thames view adds to the charm. However, there was only one minor downside of the easterly orientation.
Rooms
9.0
The rooms boast celebratory champagne and a welcome plate of chocolates with easterly views towards Tower Bridge. They feature comfortable beds and a view over the Thames.
Service
9.0
The service at the reception desk was exceptional, and the room service, dry cleaning, housekeeping, and laundry services were top-notch. The welcome drink added a nice touch.
Location
10.0
The hotel's location is unbeatable, situated right on the Southbank by the river, offering proximity to all main attractions in London. The 12th knot cocktail bar provides a luxurious setting with breathtaking views.
Dining
8.0
The dining experience was excellent with sliced tropical fruits provided. The included dining option enhanced the overall stay experience.
Facilities
9.0
The hotel facilities are top-notch, ensuring a luxurious and comfortable stay. The amenities provided exceeded expectations.
Luxurious Amenities
Easterly Orientation
Tony
United Kingdom,
January
2024
8.8/10
The hotel offers a delightful experience with elegant rooms featuring celebratory champagne and a welcome plate of chocolates, a lovely patio with stunning views over the Thames and towards Tower Bridge. The service is impeccable, enhancing the overall stay. However, the dining options are somewhat limited considering the price point. The location is superb, right on the Southbank, making it convenient to access the main attractions in London.
Rooms
9.0
The rooms are beautifully designed with a touch of luxury, and the champagne and chocolates added a special touch to the welcome.
Service
9.0
The service at the reception desk and throughout the stay was top-notch, ensuring a comfortable and pleasant visit.
Location
10.0
The hotel's location on the Southbank is unbeatable, offering picturesque views and easy access to all the main attractions in London.
Dining
7.0
The dining experience, although inclusive, lacked variety in the menu choices, but the quality was noteworthy.
Facilities
9.0
The hotel provides excellent facilities, including a beautiful patio to enjoy the views and relax during the stay.
John
United Kingdom,
November
2023
9.0/10
I had a wonderful stay at the hotel, with amazing views towards Tower Bridge and a welcoming touch of champagne and chocolates. The service was outstanding, and the location was perfect for exploring London. However, the dining options were a bit limited. The facilities were top-notch, offering a great overall experience.
Rooms
9.0
I enjoyed the easterly views towards Tower Bridge and the Thames from my room. The celebratory champagne and welcome plate of chocolates added a lovely touch to my stay.
Service
10.0
The service, especially at the reception desk, was impeccable. The staff was attentive and made me feel welcomed throughout my stay.
Location
10.0
The hotel's location right on the Southbank was ideal for easy access to everything in London. Being close to Waterloo station was a big plus for exploring the city.
Dining
7.0
The dining experience, while included in the rate, could have offered more variety in eclectic British dishes.
Facilities
9.0
The hotel's facilities were excellent, providing everything I needed for a comfortable and enjoyable stay.
great view
limited dining options
Katherine
United States,
November
2023
8.2/10
I had a fantastic stay at the hotel, with amazing views towards Tower Bridge. The room came with a celebratory bottle of champagne and a lovely welcome plate of chocolates. However, the price was on the higher side for the value offered. The service was exceptional, and the location was perfect for exploring London. Dining options were included in the rate but with limited choices.
Rooms
8.0
The room had an easterly view towards Tower Bridge, providing a great view. The celebratory champagne and welcome plate of chocolates added a nice touch.
Service
9.0
The service, especially at the reception desk, was top-notch. They went above and beyond to ensure a pleasant stay.
Location
8.0
The hotel is situated right on the Thames, making it convenient to explore everything in London. However, being by the river also meant a higher price tag.
Dining
7.0
The dining experience included creative salads but lacked variety in options. However, considering it was included in the rate, it was fair.
Facilities
9.0
The hotel facilities were modern and well-maintained, offering a comfortable and luxurious stay.
Ernest
United Kingdom,
November
2023
8.6/10
I had an amazing stay at this hotel with breathtaking views over the Thames and the most comfortable beds. As a special touch, they surprised me with celebratory champagne and a welcome plate of chocolates. The location right on the Southbank was perfect for exploring all the main attractions of London. While the dining options were limited, the overall experience was fantastic.
Rooms
9.0
The rooms offer a great view over the Thames and are equipped with comfortable beds.
Service
9.0
The service, especially at the reception desk, was top-notch with thoughtful gestures like a welcome drink. The staff went above and beyond to ensure a pleasant stay.
Location
10.0
The hotel is situated right on the Southbank, making it convenient to access all the major attractions in London. It's near everything we had planned to do.
Dining
7.0
The dining experience was included in the rate, and although there wasn't much choice, the thin crispy fries were a delightful treat.
Facilities
8.0
The hotel offers great facilities, making the stay even more enjoyable with everything you need at your fingertips.
Gus
United States,
October
2023
9.0/10
I had an amazing stay at this hotel, located right on the Southbank with a magnificent view of the Thames. The rooms were not only comfortable with celebratory champagne and chocolates but also had a lovely patio. The location was superb, being in the heart of London with all major attractions close by. However, although the dining was included and featured organic fruits, there was no option to choose. Overall, a luxurious experience with some minor dining limitations.
Rooms
9.0
The rooms were so comfortable, and the view over the Thames was breathtaking. The champagne and chocolates were a delightful touch.
Service
9.0
The service at the reception desk was excellent. The staff was attentive and welcoming, making me feel right at home.
Location
10.0
The hotel is situated right on the Southbank, literally next to the OXO tower. The location is perfect for exploring London.
Dining
8.0
Dining was included in the rate, and the organic fruits were a nice addition. However, there was no option to choose from the menu.
Facilities
9.0
The facilities were top-notch, with everything I needed for a comfortable stay. The 12th Knot cocktail bar was a favorite spot of mine to unwind.
Paul
United Kingdom,
October
2023
8.8/10
The hotel offers stunning easterly views towards Tower Bridge from the rooms, featuring comfortable beds and a refreshing view over the Thames. The service is top-notch with efficient reception, room service, and a welcoming drink. The location is unbeatable, situated right on the Southbank, making all main attractions easily accessible. Dining includes fresh bread rolls with no options to choose from. Overall, it's a great place for a luxurious stay if you don't mind the higher price tag.
Rooms
9.0
I loved the easterly views towards Tower Bridge from my room, and the beds were incredibly comfortable.
Service
9.0
The service was impeccable, from the friendly reception desk to efficient room service and housekeeping.
Location
10.0
You can't beat the location of this hotel right on the Southbank; everything in London is just a stone's throw away.
Dining
7.0
The dining experience offered only fresh bread rolls with no choice, which was a slight letdown.
Facilities
9.0
The facilities were top-notch, offering everything you need for a luxurious stay.
Henry
United Kingdom,
July
2023
8.4/10
I had a wonderful stay at this hotel with its easterly views towards Tower Bridge and a lovely welcome touch of celebratory champagne and chocolates. However, the slow service in the restaurant was a drawback. The location was superb right on the Southbank, making it easy to access all the main attractions, although the dining options were a bit limited.
Rooms
9.0
My room had a stunning view over the Thames. The room was clean and comfortable.
Service
9.0
The service at the reception desk was excellent, making me feel very welcome.
Location
9.0
The hotel is situated right on the Southbank, providing easy access to all the main London attractions.
Dining
7.0
The dining experience was included in the rate, but the options were somewhat limited.
Facilities
8.0
The facilities were modern and well-maintained, offering everything I needed during my stay.
Harry
United Kingdom,
June
2023
8.6/10
The hotel exceeded my expectations with its prime location right on the Southbank, offering stunning views towards Tower Bridge. The room came with a lovely touch of celebratory champagne and a plate of chocolates, adding to the overall experience. However, the dining service was a bit slow in the restaurant, impacting the overall stay.
Rooms
9.0
The room had a great view towards Tower Bridge and was beautifully presented with celebratory champagne and chocolates.
Service
8.0
The service at the reception desk was impeccable, but the restaurant service was somewhat slow during my stay.
Location
10.0
Being right on the Southbank, the hotel offers a prime location with easterly views towards Tower Bridge, creating a memorable stay.
Dining
7.0
The included dining experience offered high-quality dishes, although the service in the restaurant was a bit slow.
Facilities
9.0
The hotel provided excellent facilities to enhance the overall stay, making it a memorable experience.
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